This is where we tell you what information we collect, hold and use when you visit our website. (If you are looking for details relating to your relationship with us as a client, ie if you train with us, please see Privacy Policy | Quintor Clients)
Who are we?
https://quintoragility.com is the website for Quintor Agility. We are a dog agility training company, and club, based in Marldon, South Devon (UK).
Cookies
What are cookies?
Cookies are basically information your browser stores on your computer from websites that you visit. They are not stored by the websites that set them, but they are able to access and 'read' any longer-term cookies they have set when you visit that website again. The majority of cookies are set to improve your experience, both whilst you are visiting a website and when you revisit it. Most common uses for cookies are remembering login information, or previous choices you've made on the website.
Cookies have different expiry dates: some expire very soon after they have been set, or when you leave the site, ('session' cookies) and some, usually those set to remember information should you choose to revisit the site, will last a little longer. Once a cookie has expired, your browser will delete it.
The information stored in cookies is encrypted, and can only be interpreted by the website that set it. It can only contain personal details you have provided to the site - cookies themselves are not able to scan your computer to find other personal details about you. Cookies may, however, record your approximate location from your IP address (your 'internet' address); this is very broad, however, and often miles away from where you actually are. For example: we're based in Torbay, but browsers often interpret our location as Plymouth (which is over 30 miles away from us!).
There is plenty of information online about cookies if you want to know more. All browsers, at least the major ones, have a means to remove all cookies it has stored from your online browsing, and some will remove cookies when you exit. See your browser's help documentation to find out how to do this. If your browser doesn't have a way to remove or manage cookies, and you're concerned about them, it may be time to look at using a different one!!
What cookies do we use?
If you leave a comment on our site you may have the option to save your name, email address and website. This is for your convenience so that you do not have to fill in your details again if you leave another comment. If you choose to save your details, they will be saved as a cookie which will be stored on your computer. This cookie will last for one year, unless you delete it sooner; after this, you will need to enter your details again.
This website does use some cookies even if you don't interact with us (eg leave a comment). These are mainly to do with:
- Embedding our Facebook feed into this website. This does not link to your personal Facebook account, but may be able to identify if you have one or have liked our page if you have a Facebook cookie stored in your browser; and
- Gathering information about people who visit the site via Google (or other) website use services. This enables us to see how many people have visited our site, how they reached it and roughly where they are located (via IP address). The cookie stored on your computer identifies if you have visited the site before, and your approximate location, from your IP address.
There are also a few cookies needed for the website to run, but we do not have access to them (they are stored on your computer) and they don't contain any personal details about you.
Comments
If you leave a comment on this site, we collect and store your comment in this site's system for as long as it's visible on here. We also record your IP address and browser user agent string (which tells us which browser, and what version of it, you were using and your operating system) to help spam detection; this doesn't include any other details about you personally (so we don't know or record anything else besides what you tell us).
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you are able to upload an image with your comment (we do not specifically support this, but it may be possible), and do so, you should be aware that any location or other EXIF data embedded in it may be accessible by anyone that downloads it.
Sending us an enquiry
If you send an enquiry to us from this website, we will store that enquiry on our website system and also a copy of your enquiry will be emailed to us. (Note, our web form for submitting enquiries does not store any cookies on your computer or device).
Embedded content from other websites
At the time of writing this, we are not using or embedding any external content into this site. However, if we do in future (for example, useful YouTube videos!), you should be aware that embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Other information we obtain about you
We use Google Analytics, who use your IP address and browser details to provide us with details about who is visiting our site and where they came from. Most websites use either this, or a similar service, to monitor internet traffic on their websites - it's the main why of finding out if your site is hitting the spot (so to speak).
We do not receive any personal details about you from this, but it will tell us the approximate location of all visitors from their IP address. Please see Google's privacy policy if you would like further information about this service. If you are not comfortable with this information being collected about you, Google have created an 'opt-out' add-on for browsers that you can find here; install this, and the data will not be collected.
Who we share the data we collect from this website with
We use anti-spam services on this website to prevent spam comments and spam enquiries through our contact forms. Comments and enquiries you send us may therefore be checked through our automated spam detection service. We do not hold any of the information they use but, if you would like access to it or to know their data collection/retention policy, please contact us and we will be more than happy to give you more details.
How long we retain the data we hold from your visit
If you leave a comment on any of our posts (we don't allow it on most, but may in the future) we will hold that. That comment, and its associated information (eg your details), are retained indefinitely. This is so we can recognize any follow-up comments automatically, and possibly authorise them (if we allow comments, we'll probably not allow them to be visible until authorised to prevent spam!), instead of holding them in a queue (ie pending authorisation).
If you send an enquiry to us, we may also hold this information indefinitely so we have a record of our previous communication with you should you decide to contact us in future. We may, however, delete this if we haven't heard anything from you for a year and you don't go on to become a client. In any event, your enquiry will not be held for longer than 10 years.
What rights you have over your data
If you have left a comment on this site, or we hold any other information about you, you can request to receive an exported file of your personal data, including any data you have provided to us.
You can also request that we erase any personal data we hold about you (except what we require for administrative, legal or security purposes), or correct anything that is inaccurate.